Downloading your support app...

  1. 1

    If the download didn't start, click one of the links below to download manually.

    Windows Download

    Mac Download

  2. 2

    Launch the downloaded program.

    It may be located in your ”Downloads“ folder.

  3. 3

    Give the 9-digit number to your IT admin.


When you no longer need support, be sure to quit the program.


This ensures your computer cannot be remotely accessed any more until you run the program and explicitly grant permission again.